Frequently Asked Questions for visiting Ukraine

Alerts do happen. When they do, our guides receive detailed real-time information about the nature of the alert.
We explain what’s going on, discuss it with the group, and together decide how to proceed. Sometimes we pause indoors; sometimes we take shelter; sometimes we continue with the day.

Our guides are calm, experienced, and know exactly what to do — you’ll never be left guessing.

It’s possible, but not common. If you do, they are usually distant and safely intercepted by Ukrainian air defence. Our guides will always keep you informed so you understand what you’re hearing.

No. Visitors face the same general conditions as locals. We only operate tours in areas that are assessed as safe for guests, and we continuously monitor conditions.

Yes, there is usually a night curfew. It won’t affect your experience — all our tours and activities fit comfortably within daytime and early evening hours. Your guide will make sure you’re always back safely and on time.

Absolutely. Kyiv’s hospitality scene is extremely resilient. Most hotels and restaurants have backup generators, Wi-Fi, and heating. We can recommend places that travellers consistently enjoy and that handle power outages smoothly.

Yes. Card payments are accepted almost everywhere. ATMs work normally too. Most of our guests barely use cash, but having a little on hand can be helpful.

Power cuts can happen at certain times of year, but the city adapts quickly. Venues switch to generators, and tours continue as normal.
We do recommend bringing multiple power banks, and our guides can point you toward reliable places to charge devices if needed.

Yes. Filtered tap water is common, and bottled water is inexpensive and available everywhere.

Yes — many museums, churches, galleries, and cultural venues are open and operating. We include a mix of major landmarks and local hidden gems, depending on your tour.

Absolutely — Kyiv is incredibly photogenic. Just avoid taking photos of military sites or soldiers. Your guide will let you know if anything is restricted.

Yes — but they’re far from where we operate. We do not offer tours in frontline or restricted regions.
All our tours take place in areas assessed as safe for visitors, and we constantly review the situation.

Kyiv is a safe and straightforward city for travellers. We’ll advise you on simple tips, trustworthy taxi apps, and good neighbourhoods. When you’re on one of our tours, we take care of the practicalities for you.

Very positively. Your visit supports local businesses, guides, restaurants, hotels — and shows solidarity. Expect warmth, curiosity, and sincere appreciation.

Card is perfect for almost everything. A little cash is convenient, but not essential. Your guide can help with ATMs if needed.

Yes. The metro, buses, and trams all run reliably. Kyiv’s metro is especially useful — and doubles as a shelter if required.
Our tours often use a mix of walking and public transport so you experience the city like a local.

Just your passport (and a visa if your nationality requires one). The border process is smooth and used to international tourists.

If you want to — yes. Many visitors like to bring small items such as power banks, warm clothing, or medical supplies. If you’d like guidance, just ask us and we’ll tell you what’s most needed at the moment. Completely optional.

Yes. In central Kyiv, many people speak English, especially in tourism and hospitality. Your guide will help with any language barriers.

Yes — this is exactly why people book with us.
Our guides:

• monitor real-time safety information

• understand alerts and risk levels

• know where to go and what to avoid

• make informed decisions throughout the tour

You are always in capable hands.