Effective Date: 14 January 2026
1. WHO WE ARE “TOUR KYIV” LLC (“we”, “us”, or “our”) acts as the data controller for your personal information. Address: 04112, Kyiv, Parkovo-Syretska St, 12A, Office 2 Contact: [email protected]
2. DATA WE COLLECT We collect only the data necessary to provide our services to you:
- Contact Information: Name, email address, phone number.
- Booking Details: Tour dates, preferences, and dietary requirements.
- Passport Details: We generally do not collect passport copies unless specifically required for a permit (e.g., for specific restricted zones) or by military checkpoint regulations. If requested, this data is deleted after the tour.
- Payment Information: Payment data is processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.
3. HOW WE USE YOUR DATA We use your personal data to:
- Process and manage your booking.
- Communicate with you regarding trip details, changes, or safety alerts.
- Comply with Ukrainian legal and tax obligations.
4. DATA SHARING We do not sell your data. We may share your contact details with:
- Our Staff & Contractors: Guides and drivers, strictly for the purpose of operational coordination (e.g., pick-ups and meeting points).
- Authorities: Only if legally required by Ukrainian law enforcement or military authorities for security clearance or checkpoint verification.
5. YOUR RIGHTS Under Ukrainian Law “On Personal Data Protection” and GDPR (where applicable to EU citizens), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to our legal record-keeping obligations).
To exercise these rights, please contact us at [email protected].
